Reference:
Refund Deposit Process Model - Page 1 for the business process diagram associated with this activity.
Description: CSR applies part or all of the Deposit Amount to offset other Services Agreements debts. Please note, those SAs must be linked to the same Deposit Class and same Account. This is a manual process and requires a CSR to create a set of Transfer Adjustments between the Deposit SA and another SAs. The CSR also updates Total Deposit Amount to reflect new Deposit Amount to be held for Customer.